ExpenseIt Upgrade to Concur Mobile App
ExpenseIt functionality (i.e., mobile receipt capture) is now available directly within the Concur mobile application. As a current ExpenseIt user, this upgrade has been rolled out beginning today, August 13, 2018.
ExpenseIt Overview and other FAQ’s:
Q: What is ExpenseIt in the Concur mobile app?
A: ExpenseIt in the Concur mobile app is a value-added service to the Concur app that turns receipts into expense line items, and sends them directly into Concur Expense. It makes submitting receipts, creating expense reports and getting reimbursed quicker and easier by doing a lot of the work for you.
Q: What are the benefits of ExpenseIt?
A: ExpenseIt can help you to:
- Reduce lost receipts: lost or misplaced paper receipts are virtually eliminated
- Categorize and itemize expenses: you can be confident in the accuracy of your expenses with optical character recognition (OCR) technology and intelligence to itemize complex receipts
- Increase productivity: receive time back when you spend minutes (not hours) on expense reports, making it easier for faster approvals, shortening the entire expense report process.
Q: Does it require any downtime?
A: No, this upgrade does not require any downtime.
Q: Is any data moving because of this change?
A: No, data is not moving because of this change.
Q: What happens if I am not seeing the upgrade within my application?
A: In some unique cases, you may have to turn on ExpenseIt within Concur moblle. To do so in the Concur mobile app: select the menu, choose ‘settings’, and then turn on or off the toggle for ExpenseIt. If you still have issues after taking this step, please submit a support case through the Customer Support Portal.
Q: Do I have to take any action after they are upgraded?
A: Yes. You will need to verify that you are using the latest version of Concur mobile (at least 9.52 or above). If you are not seeing the upgrade, you should follow the instructions above.
Q: Does logging in change for me?
A: You will use your Concur mobile log-in to now access ExpenseIt within the Concur mobile app.
Q: How can I edit ExpenseIt entries in the Concur app?
A: You can see the ExpenseIt entries in the mobile app under the ‘Expenses’ tab. From there, you can open the ExpenseIt entry and edit the information if required. Editing entries may be more common in cases where mobile receipts were submitted for languages ExpenseIt is not optimized to support.
